Nparcel News

Toll Customer Returns

Newsagent can accept Toll parcel customer drop-offs ONLY IF THEY PARCEL IS BEING RETURNED TO BROWN FORMAN. Please make sure that the customer has already contacted Brown Forman and has received the return con...Read More

Toll & Fastway Portal Step-by-step Guide

If you need to refresh your memory or train new staff member, please use the step-by-step guide below for your Toll & Fastway portals: TOLL Customer Collection – CLICK HERE Customer Returns –¬†CLICK HERE...Read More

Failed Delivery Parcel Collection: Third Party Nomination Criteria

If the named recipient of the parcel (consignee) has nominated another person to collect their parcel, please make sure the following nomination & ID requirements are met before you proceed to release the parcel:...Read More

Fastway Prepaid Satchel Orders

If you need more Fastway satchels, please PLACE YOUR ORDER NOW as our office will be closed for 2 weeks during Christmas and New Year period. To place an order, please contact Nparcel on...Read More

IMPORTANT: Fastway (Parcel Connect) Customer Parcel Drop-off

Customer could purchase a label from Fastway online and drop off the package at your Newsagency shop; or customer could buy a prepaid satchels from you and drop off the satchels to be sent...Read More

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