Season’s Greetings from Nparcel

Dear Members,
The Team at Nparcel wishes you and your families a wonderful festive season and a prosperous New Year.

Our office will be closed from the 23rd of December 2017 and re-open on the 8th of January 2017.Please see information below if you have any enquiries during this period of time:

Toll & Fastway: 

If there are any IT issues and you are unable to process parcels on the Nparcel Toll and Fastway online portal, please CLICK HERE to use the Manual POD Capture Sheet.

If a customer has come to collect a Toll parcel but it is not in your shop, please direct the customer to Toll customer service on 13 15 31

If a customer has dropped off a Fastway parcel and the driver hasn’t picked it up within 24 hours, please have the customer contact Fastway on 1300FASTWAY (1300 327 8929), or CLICK HERE to contact your local courier for pick up.
TNT, Toll (Blueshyft iPad) & Ladbrokes

Please contact Blueshyft on 1800 817 483  (Mon-Fri: 8:30am – 7:30pm; Sat: 9am-5pm; Sun: 9am-12pm) and select option 1 during this period (except 25th December,  1st January).

Thank you for your continued support and partnership. We would like to wish you and your family a wonderful Holiday Season and Happy New Year!  We look forward to working with you in the years to come.

Regards,
The Nparcel Team